review namecheap web hosting
Namecheap review (dec 2017) | what's their web hosting really like?
Most people know of Namecheap as a domain registration and management service, but they also offer web hosting services. Founded in 2000, Namecheap began by offering value-priced domains and excellent customer service. Today, they have over 3 million clients and manage over 7 million domains.
In addition to domains and full web hosting packages, Namecheap sells SSL certificates, privacy protection services, and more. Because Namecheap thinks that an Internet presence for all is a necessity, they provide affordable access to everything you need to run a website.
Namecheap’s hosting plans offer fast, reliable service with a 100% uptime guarantee. If you need to build a new site, you can easily do so using one of Namecheap’s many site building apps. If you have an existing website, Namecheap will move it for you for free.
In addition to a solid knowledgebase, you can consult if you need help, Namecheap offers 24/7 chat support. You can also submit tickets for review.
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NameCheap was founded by Richard Kirkendall in 2000. He believed that average internet users deserved to have exceptional service and economically-priced domain names. Today, the company has more than one million customers and hosts over three million domain names.
Namecheap doesn’t believe that it’s a right to have domains, websites and hosting packages. They believe it’s a necessity. They also believe it’s something everyone should be able to access, not just people who know how to write code and play around with advanced dashboard features.
Namecheap’s mission is to provide all users with unbeatable service levels, first class support and the most secure data protection possible. Customers don’t get overwhelmed with upsells they don’t need or unnecessary advertising. The company’s key values are to be honest, friendly, straightforward and helpful at all times.
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- 11400 W Olympic Blvd, Suite 200, Los Angeles, CA, 90064, United States
- Official website
- Founded by Richard Kirkendall in 2000.
» 100% uptime service level agreement (SLA). You’ll receive credits if this isn’t achieved.
» Namecheap uses the latest Dell server technology.
» Every component has multiple redundancies, whether it’s the power source, the network card or the high speed of the servers.
» Pages load extremely fast, a necessity for any business.
» cPanel is used. This is the most commonly used control panel in the world and it makes life easier for all users.
» The Softaculous installer enables you to use WordPress or other apps with just a few clicks. You can update and maintain your applications with great ease.
» Easy to upgrade your hosting package if your business grows too big for the current package.
» The Ultimate package offers unlimited disc space BUT it can only be used for your website and no other purposes according to Namecheap’s terms and conditions.
» Daily backups and some plans have backups done twice a day.
» 100+ single click apps.
» One contact point for billing and support.
» No contracts.
» Free migration of sites from other hosting providers.
Best hardware and software firewalls and a highly technical in-house security system.
SSL certificates available to ensure the security of your sites. SSL certificates help protect your sensitive data (including credit card information) from being stolen.
WhoisGuard hides your name, address, email and contact number. This stops hackers, spammers and marketing companies from contacting you or accessing your precious data. All someone can see is that your domain is already hosted but that’s all. WhoisGuard is provided free for the first year for each hosted domain and domains transferred from elsewhere. However, not all domain extensions are covered by WhoisGuard so check yours before moving forward.
Hosting types and plans
» 4 plans to choose from.
» Up to 3 websites on the smallest plan where most only offer 1 site and unlimited on the biggest plan.
» Sub-domains range from 50 – unlimited.
» All plans have unlimited bandwidth.
» Plenty of autoresponders, databases, email accounts and email forwarding accounts, depending on your plan choice.
» A healthy amount of disc space.
» A long list of other features that easily compare to other providers.
There are four VPS plans to choose from.
» You get everything the shared plans offer and a lot more as well.
» All plans are easy to upgrade/downgrade when necessary.
» You get higher priority support service, receiving answers ahead of people on shared plans.
» VPS plans hosted on the lightning fast networks in Phoenix, Arizona so page speeds are unbelievably quick, often faster than dedicated servers provided by other hosting companies.
» One or only a few customers use a server under these plans. This means there’s enormous stability and performance benefits and no downtime (as guaranteed by Namecheap).
Choose to self-manage, half-manage or have Namecheap fully manage your server for you. If you manage it yourself, you: can choose the operating system, have reboot access, root access and the ability to do reinstalls on the server. If you have it fully managed for you, you only have Reseller access as the server configurations are handled by the technical staff at Namecheap.
» A lot of different plans to meet your needs.
» You get everything available in the shared and VPS plans but some quantities may be bigger. These plans are ideal for sites with a lot of site traffic.
» You have your own server so you can choose to do it all yourself or have Namecheap manage it for you.
» Prices to suit all budgets.
» You can earn passive income through a Reseller plan and selling plans to your customer base and other people you know.
» Limited disk space and the bandwidth will depend on which of the four plans you choose.
» Anonymous name servers so nobody will know you’re reselling services.
» Full priority support is available to help with every aspect of the process.
» Unlimited domains and sub-domains.
Try Namecheap. Free trial. 14-day money-back guarantee.
Customer support and help
» 24/7/365 Live chat, emails, a comprehensive knowledgebase and a forum where you can find your own answers. No form of phone support is available.
» Only 14 days whereas most other companies offer at least 30 days.
» Shared plans have 100% uptime.
» All other plans “only” have 99.9% uptime.
» Sales of all extra add-ons such as server management, dedicated IP address and licenses are non-refundable.
Pros and Cons
Is web hosting from Namecheap any good? There are lots of pros and cons to weigh up when considering buying hosting from Namecheap.
» Well-known brand that has been around for 15 years.
» Cheap domain names.
» Support is good quality.
» Reliable hosting services.
» The design and interface are very user-friendly.
» Free and fast migration from other hosting providers.
» Backups on a daily basis.
» Choose the largest shared plan and backup is twice per day and also weekly.
» Quick registration and setup process.
» Lots of TLDs available with varying extensions.
» No upsells when you sign up.
» 14 day money-back guarantee. This is the lowest of any company.
» Live support speed will depends partly on what plan type you have.
» Setting up SSL certificates is difficult and often needs help.
» Some aspects of the dashboard are hard to find.
» No phone support.
Namecheap has a lot of useful features. It’s critical that you read all the terms and conditions before signing up as there are some details you may need to weigh up. As you only have a 14 day money-back guarantee, be extra diligent in analyzing everything before making your choice.
Try Namecheap. Free trial. 14-day money-back guarantee.
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